Updated 9 August 2021-Changes to important dates.
Effective August 23, 2021 all RBC/RBTT issued credit cards will no longer be functional, including those of any authorised users/co-applicants. BON will issue replacement credit cards and outstanding credit card balances will be transferred to customers’ new credit card accounts. Cardholders will be informed when credit cards are available for collection.
Immediately upon receipt of BON replacement credit cards, customers are encouraged to update all recurrent payments, standing orders, online subscriptions or card information stored, with the new credit card account number and information. This is to avoid any disruption in services currently connected to their RBC/RBTT credit cards. This is an important action as such transactions will no longer be accepted on cancelled RBC/RBTT credit card numbers.
Cardholders with RBC/RBTT Rewards Visa Platinum Cards are reminded to redeem their reward points by August 15, 2021. A new Reward system takes effect on August 23, 2021.
Cardholders with questions about their RBC/RBTT credit cards may contact 1 (888) 847-5803, and for questions about BON credit cards, customers may contact 1 (869) 469-5564.
BON assures all its cardholders that it is working with its external partners to ensure that this transition is completed with minimal disruption.